Frequently Asked Questions

Please read our FAQ before sending us a message.

Where are you located?

CK Stones is located in Thailand, Pattaya and our factory is in Fujian, China, Shuitou province. You can also visit our showroom in Shanghai, China, Xinle Road.

Can you send us free samples?

We do send free stone samples to serious customers, however we ask you to take care of the shipping costs.

How long does it take to prepare an order?

Naturally it depends on the size of the order and the amount of processing needed, an order can be ready in only a few days.

What kind of shipping do you offer?

We offer air-feight, the fastest and most expensive option (about a week from our factory to Thailand) and we also offer sea freight, depending on the size of the order you will use of full container or share it (generally more than a month from our factory to Thailand).

Do you ship worldwide?

Yes, CK Stones ships worldwide, we’ll send the stone directly from our factory in China to your doorstep.

The stone I'm looking for is not your store, can you find it for me?

Yes, not all our stones are listed in our online shop. Tell us the name of the marble, granite, limestone, travertine, quartzite or gemstone that you’re looking for and we’ll find it for you.